If we make any material changes to this Policy, we will give you reasonable notice by posting and update or emailing you.
By using our Services, you consent to our collection, use, and disclosure of your information as described in this Policy.
For the purposes of our Policy, when we refer to “you” or to a “customer” we mean any past, current or prospective customer of We Compose, including any visitor to one of our Sites.
Information We Collect
In some instances you may provide us with your personally identifiable information, which could include: your name, street address, telephone number, email address, job title, and any other information we collect about you that by itself is not personally identifiable information but if combined with personally identifiable information could be used to personally identify you.
Examples of when this takes place would be when you contact us, complete a survey, download information like an e-book, request a service, subscribe to email notifications or newsletter, comment on blog posts, offer reviews; or any other information capture form.
We use this information in a number of ways. For example, we use email and other addresses and contact information for support, notifications, to provide you with information or offers that you request, to distribute service and policy updates and marketing releases, but we will not use this information for anything else not described in this Policy.
We will not add you to any email marketing lists unless you specifically ask us to do so.
Cookies & Pixels
When you access our Sites we automatically collect certain information about your use of our Sites (this information may include without limitation: geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version; operating system; referral source; length of visit; page views; IP address or other unique identifier for your computer, mobile phone or other device; your mobile carrier) using technologies such as cookies and pixels.
We use information collected through our Sites for research regarding the effectiveness of the Sites and related marketing, advertising and sales efforts including retargeting.
Data Integrity and Security
We use reasonable efforts to maintain accurate information and use physical and technical safeguards to secure your data.
We use third party providers to provide the technology required to provide our Services including hardware, networking, software and storage.
These facilities may be located outside of the European Economic Area. By submitting your personal information, you agree to this.
Although we will use reasonable efforts to secure network communications and our Sites, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.
Sharing Data with Third Parties
To provide the Services, information we collect and receive may be disclosed to third parties in and out of the European Economic Area as (i) described in this policy, (ii) if you otherwise give your consent, or (iii) if the disclosure is legally required.
If you choose to contact us using a contact form like the one on our contact page, or if you choose to request information like an e-book or download through one of our online forms, the information that you submit will be forwarded to Mailchimp and Hubspot who provide us with email and CRM services. We consider Mailchimp and Hubspot to be third party data processors.
If you choose to email us through an email link like this one the information your supply will not be stored by this website but will be sent to us in an email. Our email servers are provided by Microsoft. We consider Microsoft to be a third party data processor.
We use a number of third party data processors to process data on our behalf. These third parties are based in the USA and are EU-US Privacy Shield compliant:
We may disclose aggregated or anonymous information where reasonable steps have been taken to ensure the data does not contain your personally identifying information.
Access To Information
You can access any of the personally identifiable information that we collect by making a subject access request in accordance with relevant legislation. You can contact us a [email protected] to make a request.
You can ask us to correct or update your personally identifiable information if you consider it to be inaccurate. Email [email protected] with information to support your request.
To protect customer privacy and security, we reserve the right to take reasonable steps to verify a customer’s identity prior to granting access to or processing changes or corrections to such information.
Data Retention & Deletion
We will retain a customer’s personal information for so long as its account is active or as reasonably needed by us to provide our Services. We may also retain and use such information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you can demonstrate that we do not have a legitimate reason for keeping information about you, we will delete it. Contact us at [email protected] to make this request.
Disclosures by Children
If you are under 16 years of age you must obtain parental consent before providing us with any personal information.
Third Party Sites
Our Sites may contain links to third party websites. Please note that the privacy and other policies of any such third party website may differ materially from this Policy. We strongly recommend that customers review the privacy policies of any such third party prior to submitting personally identifiable information. We have no control over and is not responsible for the information practices of other websites, including those to which we may link and those which may link to us.
You can opt out of having your personally identifiable information shared with third parties for reasons other than for the express purpose of delivering Services requested and except as required by law. To do this, you may contact us at [email protected].
You can opt out of receiving future promotional/marketing messages from us by clicking the “Unsubscribe” link found in the footer of our email messages or emailing us a [email protected] with the subject line “unsubscribe” from the address that you wish to unsubscribe. Please note that if you opt out of promotional/marketing messages, you may continue to receive certain communications from us, such as administrative and services announcements and/or messages about your account.
The data controller of this website is We Compose Limited, a Jersey private limited company with company number 117588.
You can contact us at:
Jersey, JE2 4UF
By phone at: 0333 303 1296
By email at: [email protected]